If you're a guest in one of our chalets, then our concierge service comes as a part of your holiday. Want your liftpass waiting for you when you arrive? Think it would be nice to have your skis delivered to your chalet door? Airport transfers all arranged when you get off the plane? Ski lessons all taken care of so all you have to do is show up? No problem. It would be our pleasure! This is our concierge service and it's part of your holiday with us.
It's simple, you tell us what you want and we make it happen! Our concierge service is part of your holiday. Every guest who books with us can take advantage of this hassle-free service. Arranging lift passes, ski hire, ski lessons, airport transfers, childcare and more, it's all included in our free service.
When it comes to organising holiday extras for you and your group, just get in touch. We can handle everything for you at no extra cost. Please just call or email us, we can discuss the all options with you and answer any questions you may have. Once you've made your decisions please just tell us your requirements and we'll get your holiday extras all arranged for you.
Let's get this out of the way: We do not charge for this service. If you're a guest in our chalets, this service is part of your holiday. We do not add on any extra "fees" or "charges". Our price is the same price that you would pay if you were to book these services yourself. We add links to all our suppliers websites so as you can check this. In some cases, lift passes in resort for example, it can actually be more expensive to purchase them yourself.
We normally recommend you arrange your holiday extras around three to four weeks (20 - 30 days) before you depart for Les Gets. We will contact you then to let you know it's time to arrange any holiday extras you would like. If you would like anything that's unusual, or if you are holidaying during the New Years or Half Term period please contact us as soon as you have booked your holiday. This is because extras such as ski lessons can get booked up quickly during these busy periods (although we can guarantee most extras such as your ski and snowboard hire any time of the season). Find out the best times to arrive in and depart Les Get.
Arriving during these times will ensure that your accommodation is ready and waiting for you as soon as you're in resort — especially handy if you have children to look after. While getting into Les Gets in the morning and hitting the slopes straight away sounds great in theory, in practice the logistics can get a bit overwhelming. While we're happy to store your luggage, we can't always offer you a place to get 'ski-ready'. If your flight times are such that you can't avoid an early arrival, dropping your luggage with us and head out to soak up the atmosphere and get a bite to eat would be the more advisable option.
Again, while the thought of getting one last ski session in on your departure day sounds good, it can become a little tricky to pull off. Firstly, if the weather plays up, it will become a challenge to find alternative entertainment — especially with little ones. Secondly, as it's after checkout time, we can't offer anywhere for you to get changed back into your comfy clothes for your flight home.×
It couldn't be easier to pay for holiday extras! We are able to take the payment in resort either by cash or by card. If you like to pay ahead, please let us know and we can send you a link for secure online payment.
We have a card machine we can bring around the your chalet, where each person can pay for their holiday extras. Online payment for extras prior to your holiday is also an option. We do not charge extra for any of these services.
Note: All payment for extras will be in Euros.
We have made it easy for group leaders. We have an easy and convenient way for you to arrange all the holiday extras your group requires, which is through our online booking manager. The great thing about the online booking manager is everyone in your group can use the login details to enter their own requirements, therefore making it an easier process for everyone. Alternatively, you can tell your group members to contact us directly and we will arrange everything for them individually - which makes it less hassle for you. Please contact us about your group extras as soon as you have booked your holiday and we will take it from there.
We charge the same as if you book these services yourself
You deal with us and we take care of the rest. Simple.
Our online systems make it a breeze for large groups.
Pay in your chalet with cash, card or online. Easy.
As our guest, we can have your lift pass waiting for you in your chalet when you arrive. No hassle or queueing in the cold at the village pass office. Our lift pass prices are the exact same as when you buy them elsewhere online. They are cheaper than buying them in resort at the pass office. Our prices also include the mandatory 3 euro fee for the lift pass card.
There are two basic lift pass options: Local Area (Les Get and Morzine) and Full Area (all of the Portes Du Soleil). Here you can find all the detailed information you need about Lift Passes in Les Gets.
As soon as you know what you want, let us know and we will take care of the rest. You can contact us here.Lift Passes
Sorting your ski and snowboard hire before you get to the resort is a great load off. This is where we come in. As our guest, we can have all your ski and snowboard hire taken care of. Beginner? We can advise you on exactly what you will need on your first holiday. Best of all: our prices are the exact same as the rental companies, so you get all the benefit without any extra cost.
There are two basic options for your ski hire. Delivered to the chalet or pick up in the hire shop. The choice of service mostly depends on the location of your chalet. You will find all the detailed information you need about ski and snowboard hire in Les Gets here.
As soon as you know what you want, let us know and we will take care of the rest. You can contact us here.Ski & Snowboard Hire
Lessons: ski or snowboard? group or private? adult or children? We can arrange it all for our guests. We have partnered with ESF, the largest and most well known ski school in Les Gets. They provide a comprehensive range of ski and snowboard lessons in english for all ages. As part of our concierge service, we can arrange all the lessons you need and of course our prices are the exact same as ESF. We will take care of the hassle, all you have to do is show up!
The biggest choice you need to make when considering lessons is whether you want group or private lessons. Both have their benefits. You will find all the detailed information you need about ski and snowboard lessons in Les Gets here.
As soon as you know what you want, let us know and we will take care of the rest. You can contact us here.Ski & Snowboard Lessons
For our guests who are flying into Geneva (GVA) Airport, we can have your airport transfers arranged for you. We use Ski Lifts who provide an excellent transfer service to Les Gets. As part of our concierge service, we can have your transfers ready to go before you even step on the plane. Best of all: there is no extra cost for arranging them. We do the hard work so you don't have to.
You have the option of private or shared transfers for groups up to nine people. All we need to know is your flight times, flight number and if you'd like any booster or baby seats... we'll take care of the rest Geneva airport transfers to Les Gets here.
We can give you advice and recommendations on the following services. If there is something you are looking for that is not here please get in touch and we will take care of the rest.
Last Updated: 30 October 2019