The Alpine Lodge can be booked by the room or for exclusive private use.
Wow, just returned from an amazing week long stay at the Alpine Lodge. From the moment we arrived the hospitality was second to none. Perfect chalet, luxury and comfort and very well thought out. The chalet is immaculate and very tastefully equipped. Raphael's culinary skills are just mouth watering. Thank you for a wonderful week and we will most definitely be back.
Jon Martin Dale
Our chalet host Tania did everything for us, even before we thought it. The food by Raph was top notch even better than last year and (which I did not think was possible). Jana made sure everything ran smoothly, as always. The chalet is very modern and spacious, situated in the perfect location. The bathrobes provided work great for the 4 yard walk along the the deck from the Jacuzzi to the chalet.
We have just had a fantastic week at this luxury chalet. There was plenty of room for our party of 6 adults and 6 children (ages from 8-16). All rooms had en suites and the living area was really spacious with comfy sofas and a large table, plenty big enough for all of us. We went for the fully catered option which I would highly recommend.
What an amazing place!! The building is modern and impeccably clean, like new!. We visited as two families of 4 (4 teenage boys). The boys had the five bed loft area, which they loved, and my wife and I and the other couple had the choice of the remaining 4 double bedrooms, all with en-suite.
Our second time at The Alpine Lodge and better than last year (which was fantastic). I already know next year will be better. Jana and Rafa are always welcoming. The Lodge is comfortable, the food incredible , the rooms always clean and there's a hot tub. What more can you ask for ? Go you,will not be disappointed!!
This was our first time at the Alpine Lodge and it will not be our last. Raph is a great chef: the food was inspirational and beautifully presented. The living room is comfortable, bright and spacious. The staff could not do enough to make our stay perfect: the G&Ts were perfect. The Lodge is within easy walking distance to the main chair lift and yet is in a quiet part of town.
Anon. on TripAdvisor
My partner and I stayed at the alpine lodge for a long weekend late march. The accommodation and food was fantastic. Jana and Raph were excellent hosts and the food was outstanding! The lodge is well positioned for all the lifts and bars and Jana takes care of everything! Fully recommend!
This year was the 5th time we've stayed with Raph & Jana and the service just gets better each time. The service is first class both in arranging everything prior to our trip by Jana and the hosting at the chalet by Tania - she couldn't do enough for us and looked after us like royalty. The food is exceptional - Raph is an amazing chef.
Anon. on TripAdvisor
I have just returned from a long weekend at Chalet Alpin and I have to say I was very impressed. The chalet is very spacious and is furnished to a very high standard and the food is absolutely amazing. Jana and Raphael really have an eye for detail and took care of our every need during our short stay.
Raphs cuisine is of a very very high standard the description of it does not do it Justice it really is first class. Add to it his humour the cost is worth dining experience alone. Jana offers a first rate management service, leave transfers, ski lift pass, ski hire. lessons to her if you are unsure, just sit back and relax even book a massage if required.
We spent four days with Rafe and Jana in the Alpine Lodge and we were blown away! The chalet is beautiful, clean and spacious. It is modern yet homely and very comfortable. Rafe and Jana have thought of everything in the chalet: the outdoor hot tub to sooth aching limbs, a separate kids play area and blackout blinds in every room. The food was superb and very plentiful! Chef Rafe prepared excellent meals and catered for a various dietary requests expertly and without any fuss.
We stayed for a week in Feb. Our hosts were helpful and made our stay very comfortable. We had gorgeous food every night thanks to Raph and his team. Jana sorted all our ski passes and equipment out so that it was easy to get out on the slopes quickly. The chalet is lovely and very very spacious. We very much enjoyed our gin cocktails in the hot tub of an evening.
Let me start by saying I am not the kinda person that bothers with reviews, I was here wife my wife and 3 children we stayed in the loft.but let me tell you Everything about this place is "wicked" staff can't do enough, owner (Raph) and his wife are brilliant. Food out of this world ( seriously).
Anon. on TripAdvisor
We've stayed with Jana and Raphael twice before in summer, but this was our first stay to ski. The chalet is a traditional mountain retreat but with all the modern comforts a short walk from the slopes. A great base for enjoying Les Gets but also Morzine and Avoriaz. The food is quite simply the best we've ever eaten, served in an environment that makes you feel like you're sitting down for a family meal.
We have just returned from a long weekend at the Alpine Lodge. Having stayed here previously with family I knew the type of service and standard of detail to expect and Raph and Jana did not disappoint us. Right from the moment of landing at Geneva everything was well organised, transfers, sandwiches cakes and drinks on arrival. The food is in a class of its own, Raph is so enthusiast about is cooking and shared that with everyone.
My boyfriend and I stayed here for the first time last weekend for three nights for a long weekend of skiing. The chalet was lovely, the room was very clean and comfortable and the staff were amazing! Raf, Jana & Tanya were so helpful, kept the drinks flowing and the food was outstanding!
Anon. on TripAdvisor
Recently returned from a week in this stunning chalet over the New Year Period. We travelled as a family of four: me, my husband and our 2 kids, 5 and 8. Raph is so passionate even when cooking for the children. Oscar loved his chicken dish and is hoping for me to recreate it!! I would recommend this to anyone looking for a luxury stay in Les Gets. Thanks Jana also for looking after us and making all the arrangements for us. Hopefully see you next year!
Thank you Raphael and Jana. Returned on Sunday 12 February 2017 from 4 days of the best holiday I have ever experienced. The arrangements for our holiday were made with Jana and she made it incredibly easy, transfers, ski hire and recommendation of ski instructor, all the arrangements were done quickly and efficiently. We arrived at lunchtime in the resort and was able to get my daughter with her instructor by 3pm on the Mountain.
We have just returned from an absolutely amazing holiday. We have been on many chalet holidays over the years, all have been good, however this chalet beats them all by far. It certainly is back to reality with a huge bump for us this week as I can honesty say that is the best ski holiday I have ever had.
Anon. on TripAdvisor
Wow what a wonderful chalet! More than lived up to our expectations. The accommodation was beautiful and very homely - lovely to come back to after a day in the snow! Ruth and Nick were excellent hosts, very welcoming and attentive - nothing was too much trouble. Raph's food was amazing - such an important part of our holiday.
Anon. on TripAdvisor
Our delightful chalet hosts, Jana and Ralph, made our stay very enjoyable. A very well appointed chalet not too far from the main Chavannes lift. Our room was spacious and very comfortable. Delicious food and plenty of it. We would have no hesitation in recommending this chalet and would definitely stay there again.
Impeccable food and hospitality. Food was out of this world in particular the 3 course dinner every night. The rooms are nice and clean and the chalet has a very central location very close to the main street in Les Gets. Will be back asap!
Booking your ski holiday with us couldn't be easier. Simply use the booking form though the prices table, or just get in touch. From there, we'll look after everything for you.
Please also read our terms and conditions before booking.
These conditions apply to all holidays booked with SARL Montagne & Tradition, trading as "Chalets-LesGets.com" ("we" or "us"), and all people named or booked for by the party leader ("you"). "Our services" are those SARL Montagne & Tradition provide directly, such as food and accommodation. All other services provided by external suppliers, such as, but not limited to, childcare, ski lessons, ski hire and lift passes, are not classed as part of "our services". There is a section (section 5) for external suppliers. The rest of these booking terms and conditions apply exclusively to matters of our services only. "The holiday" is our package of food & accommodation only.
The contract is made on the date we issue confirmation of your booking (via email) from which point on you are said to have booked. No contract or obligation exists between us and you before this date. Your booking of a holiday with us confirms you understand and accept all terms and conditions laid down in our "Booking Terms and Conditions". We reserve the right to change our booking terms and conditions without notice. If you have already booked a holiday before any change you have the option to stay with the booking terms and conditions from your booking date. You will be notified in writing (email, fax or letter) of any proposed change and you must accept or refuse this within 28 days. If you make no contact then it is taken as you have accepted the new booking terms and conditions.
This contract does not apply to any services not classed as part of our services, such as childcare, ski lessons, ski hire and lift passes. We have no liability or obligation bearing from their providers, and offer no comment on the services they can provide.
After you have booked we will not apply any surcharges to you, even if the value of sterling falls.
We reserve the right to change our prices either quoted or published at any time without notice. Although we update our website regularly, it will not always be up to the minute. Please contact us for an up to date price and availability information.
A party leader making a booking takes responsibility for the whole party, including payment. The below applies to bookings of our services only.
The deposit is of 40% of the full holiday price. This is non-refundable.
We will issue confirmation of your booking when the full deposit has been received and cleared. Only from the date of this confirmation does any contract or obligation exist between us and you.
iii) Final Balance
The Final Balance is due 60 days before departure. If this is not paid, then the holiday is deemed to have been cancelled. We reserve the right to re-sell the holiday without notice.
iv) Bookings made within 60 days of departure
The deposit and final balance are both due on booking.
We may make bookings on your behalf with third parties, for example ski schools, ski hire providers, the lift pass office, childcare providers, restaurants and transfer companies. All third party bookings are subject to the terms and conditions of the provider. All contracts made are between you and the third party provider. We do not enter into any contract with third parties, and do not have obligation for any matter arising from a third party provider. We do not offer any comment on the standard of services they may provide. All disputes must be taken up with the provider directly, including requests for refunds, even if we have paid the supplier on your behalf.
There are no alteration fees.
i) Alteration before the date of payment of the final balance
On a discretionary basis only, and where availability permits, it may be possible for you to change your dates of stay, rooms booked and names of party members prior to the date of payment of the final balance. If the holiday price goes up because of your requested changes, you will be required to make up the difference in price. If the price goes down because of your requested changes, a refund of the difference remains at our discretion.
ii) Alteration after the date of payment of the final balance
You many only alter the names of persons travelling up to 14 days before departure. No monies will be refunded for a person taking the place who would upon normal booking pay less than the original person has paid (e.g. if a child takes the place of a full paying adult there will be no refund).
iii) All other alterations
All other alterations not specifically mentioned above are considered a cancellation of the whole party who will then need to re-book. The charges for cancellation are outlined below.
If you cancel your holiday for any reason a cancellation charge is due.
|Days Before departure||Cancellation charge (% of total holiday cost)|
|60 or more||40% (this is the deposit)|
|30 to 59||60%|
|15 to 29||90%|
|14 or less||100%|
If you do not make the payments by their due dates or do not show up in resort or at the airport (as applicable), your holiday will be cancelled without notice and the above charges apply. In reality we would make every effort to contact you and only cancel without notice if we were unable to contact you.
Please ensure your insurance covers cancellation of your holiday for any reason.
In the very unlikely event we need to make a cancellation for reasons not classed as "force majeure" then we will offer you a full refund of all monies paid. In the case of us making a major alteration to your holiday, you may select either a full refund of all monies paid or the altered holiday offered by us. Change of dates of holiday or removal of exclusive use of the chalet are classed as major alterations. All other alterations, including change of room and change of chalet, are classed as minor alterations and no offer of full refund is applicable. The refund of all monies paid is the full limit of our liability, we accept no liability for any other costs incurred to you, including charges for cancellation of your travel and cancellation of other services for example ski hire, ski lessons, lift passes and childcare.
In the case of alteration to, or cancellation of your holiday due to force majeure then no refund will be given. Force majeure is unusual circumstances outside our control, including, but not limited to, war, threat of war, terrorist action or threatened terrorist action, riots, industrial action, natural or nuclear disasters, fire, flooding or adverse weather conditions, closure of ports and airports or similar events.
We take responsibility for the actions or omissions of our staff only in the course of their normal work. We take no responsibility of any actions or omissions of staff outside normal working times, including voluntary skiing with guests and socialising with guests. We take no responsibility for any persons not employed by SARL Montagne & Tradition, even if they are a third party supplier connected to us.
Where you do not incur death or personal injury, our liability is limited to the full monies paid to us for our services. No extra costs, for example travel from the UK, are liable to us.
We reserve the right to charge you for any damage to our property and for any unusual cleaning. This must be paid within 24hrs else we reserve the right to terminate this contract and all services we provide to you, including accommodation, food and transfers. Any behaviour deemed by us to be anti-social may result in the immediate termination of this contract and all services we provide to you. Group bookings are classed as one. No further obligation would be due to any member of a party, even if a non-offender, of a terminated contract.
We will endeavour to have your room ready by 3pm on the day of your arrival. Your room must be vacated by 10am on the day of departure, regardless of the time of transfer. We will however provide space for the storage of baggage, should you either arrive before 3pm, or wish to leave after 10am .
In the event that you have reason to complain whilst on holiday with us, you should immediately notify your Resort Manager. By raising complaints early, they can often be dealt with quickly so the rest of the holiday can continue to your satisfaction. If you are still unhappy after your initial complaint, please inform us that any actions we have taken have not corrected the problem to your satisfaction. If you remain dissatisfied the party leader must write to us within 28 days of the end of the holiday giving full details of the complaint. For all complaints and claims which do not involve personal injury, illness or death, we cannot accept liability if you fail to notify the complaint or claim entirely in accordance with this clause.
Please note there are many factors outside our control, notably weather driven aspects such as lack of snow or water shortages. Although we have no liability for factors outside our direct control, we will do our best to help.
In a mountain resort it can take longer to rectify any problems that may occur than you might expect in the U.K., especially involving trades persons and during the holiday periods. Please bear this in mind when we are dealing with any issues.
We do not include ski hosting with our holidays. Sometimes us or our staff may ski with you. We are not ski instructors. They are in no way leading or teaching you, and this is outside the scope of your booked holiday. All issues of safety are your own responsibility. You must make all decisions as to whether the terrain is suitable for your own ability. We have no liability for any accidents or losses, no matter how they occur or what terrain they occur on.
We have tried to make all information in our website as accurate as possible. Please note our prices and availability published may be out of date, please call us for an up to date quote. All information regarding 3rd party suppliers has been supplied by them to us, but we make no claims to it being complete or up to date. They may subsequently have altered their information, making the facts we have published inaccurate or incomplete.
All photos we publish are of the resort or chalet in question except where the subject is not the scenery itself, for example photos of a ski instructor or our staff.
Although we will try our best, it can take a large amount of time to rectify any technical problems due to the remoteness of ski resorts from the suppliers. We cannot guarantee our internet access to work. We do not provide any computers.
Chalets are not always built with child safety in mind. Parents must be aware there are greater risks than in a normal home environment, and extra care should be taken at all times.
Furnishing may vary from that shown or described. Rooms may not be lockable.
Transfers are not included in your holiday price but can be added for an additional charge from and to Geneva Airport only. These maybe be in private or shared minibuses with guests of other companies going to other chalets. There may be a wait at the airport for other guests to arrive before your transfer departs. The times are at our discretion, if you would like another time then you would need to arrange and pay for that yourself. We take no responsibility for any loss or costs incurred to you due to the actions or omissions of any 3rd party suppliers including transfer companies.
Hot tubs and saunas can break down and it can take time to get them fixed in a ski resort and as such we cannot promise them to be in working order.
You must have adequate liability, medical and cancellation insurance for a snow sports holiday. Please provide us with the name of your insurer and a policy number in case of emergencies.
Please note, it is the requirements and standards of the country in which any services which make up your holiday are provided which apply to those services and not those of the UK. As a general rule, these requirements and standards will not be the same as the UK and may sometimes be lower.
The contract between us and you, and any matters arising from it, will be governed under French law and are subject to the jurisdiction of the courts of France.