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Items for travel to a ski holiday during the Covid-19 pandemic

Complete Financial Peace Of Mind FlexiPlus Cancellation Policy

Now even easier to cancel

Because nobody can predict the future

Nobody ever wants to cancel a ski holiday. But sometimes it's unavoidable. That's why we've created our market-leading FlexiPlus Cancellation Policy, all included in our standard prices. Travel insurance companies are now covering some COVID-19 scenarios but not all. You can now book with confidence knowing that we have your back should things change and you need to postpone or cancel your holiday.

Complete financial peace of mind, for you and your whole family, even in the times of Covid-19.

Complete Financial Peace of Mind

Market Leading FlexiPlus Cancellation Policy, included in our Standard Prices

The terms and flexibility included in our standard prices are market leading, giving you the complete peace of mind that your money is secure and you can book with confidence.

Our FlexiPlus Cancellation Policy:

Notice of cancellation (days before arrival date) Refund % of total holiday cost
30 or more 100% refund, including your deposit
1 to 29

If any of the below Covid-19 related travel restrictions are in place, you can also get a 100% refund for everything you've paid us, including your deposit.

  • If any borders are closed so you cannot get to resort.
  • French authorities (either regional or national) require everyone to self-isolate or quarantine on arrival here in resort.
  • Your country's authorities (either regional or national) require everyone to self-isolate or quarantine on arrival home.
  • French authorities instruct us to close our chalets.

If none of the above Covid-19 travel restrictions are in place, you can still cancel and get a refund of 60% of your holiday price.

Less than 1 days Full holiday price forfeited

Please note you need to let us know you wish to cancel in all scenarios. You'll find the full details on our terms and conditions page.

I have amazing travel insurance and don't need these protections

Well, that is amazing travel insurance! No problems, we've planned for that too. The above FlexiPlus Cancellation Policy is included in our Standard prices. You can also book our non-refundable Saver prices which do not include the FlexiPlus Cancellation Policy. That is 10% cheaper but doesn't include any of the protections. Please see our page on pricing options for more details.

How to get Cover for personal / party member specific travel restrictions

Our FlexiPlus Cancellation Policy is designed to cover you when governments put any of these covid-19 related travel restrictions in place for everyone. It does not cover you if you, or a party member, cannot travel due to being a close contact or displaying covid-19 symptoms, either before your holiday or in resort. Travel insurance companies are now offering such products and please make sure your travel insurance will cover you for these situations.

What else we are doing to help

We reduced our deposit

For all our guests, whichever winter package they book, we reduced our deposit amount from 40% to our lowest ever level at just 25%.

Les Gets Chalets

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