Chalet Host Team Leader Les Gets Join our 2024-2025 Team

Introduction to the Role

We will provide you with all the necessary training, after which you'll assist the manager in supervising the chalet hosts in their day-to-day tasks and ensuring that all the standards are met. You'll be the main point of contact/support for the hosts, with the assistance from your manager.

You'll be required to host some shifts where you will be responsible for preparing the guest's breakfast, afternoon tea and/or dinner (our central kitchen will prepare the more complicated parts for example the main courses, desserts and cakes then you'll cook/reheat, add on simpler parts, and serve).

There will be some administrative tasks weekly to complete as well to assist the office before the guests arrive. You may also be asked to assist with some maintenance jobs and cleaning in the chalets.

What we expect of you

Take Pride in your work

We are looking for people to take pride in their work. Those who take satisfaction in a job well done, no matter if it's a job big or small. We are looking for those who can not only maintain our standards but help improve them.

Responsibility & Take your Work Seriously

We are all here because we love being in the mountains, and we want you to enjoy yourself here too. We've worked hard to design enjoyable roles that give you good ski time alongside your work timetable. Whilst we are at work though we expect everyone to take their role seriously. This is not a holiday, and we'd expect all our staff to approach their role in a dedicated and professional manner.

To be Driven and Flexible

As a small company you may be involved in lots of different aspects of the business. You don't need huge experience, but you do need to be enthusiastic to learn and have a will to get stuck into all areas. Being part of a small company is great fun. There can be a lot of different challenges popping up and we are looking for people who enjoy getting stuck into everything, who can think on their feet have a can-do attitude!

What you can expect from us

Please also download and read our Environmental Policy before applying.

Role of the managers:

• Hiring the right people for the right jobs, team members that are able to understand the ethic of the company. To create the right working environment for everybody
• To provide training that will teach every staff member the skills needed and the level of work that is expected of them
• Supporting everybody equally in order to achieve their targets and enjoy a better work experience

Company Ethic

• Taking what we do seriously, always driven to maintain our high standards
• Ensuring that our guests have a wonderful experience, resulting in 5-star reviews
• Ensuring that the working environment is a fair, respectful and motivating one for all the team members
• Creating memorable work and life experiences for all the team members
• Working in an eco-responsible environment, and agreeing with our environmental policy
• Respecting personal and company belongings

Work ethic of each team member

• To take pride and satisfaction in a job well done, no matter the size of the task. Team members should not only maintain company standards but also help to improve them
• Behaving as a passionate and responsible adult (All issues are to be resolved between responsible people through fairness and in the best interests of the company and other team members)
• Curious and always keen to learn, also keen to improve the company and the work of other team members
• Being flexible, covering other team members roles at any time
• Respect the decision of the managers, at all times
• Asking for support from other team members when needed, trying to sort the problems, material or relational, at all times. Not leaving problematic situation reach a point of no return
• Being a tidy and organised person. Keeping the working and living environments clean, for yourself and others
• Finally, and most importantly, make your season a memorable and enjoyable one

Relation between every individual in the team

• Respect and honesty between each team member
• Admitting and reporting personal mistakes
• Resolving any arguments through conversation, as they happen, before they create an argument or result in one or all parties becoming annoyed
• Assume that all the other team members produce the best they can, work as hard as possible and help each other as much as they can
• Having an understanding that each team member is different and so can react differently to certain situations
• Make the effort to act and speak to your other team members the same way you would act and speak to the guests

Salary and Package

• Start and end date of the contract given on the job description
• Salary of 800.00€ net per month
• Performance bonus up to 800.00€ paid through the season based on punctuality and attendance at work and on following our quality and environmental procedures
• Contract through the French System which can include French social benefits (Health, Pension, Training funds…)
• Rota will be provided at the beginning of the season and if any changes, you will be notified at the team meeting or by your manager:
  • 2 days off per week
    • 1 as a full day
    • 1 other given either as 2 half days, another full day or postponed on certain week if necessary
  • 2 days of holidays per month either given through the season as extra day off or paid
  • Each day off or holiday not taken at the end of season will be paid 50.00€ net on your last pay
  • The rota is under the responsibility of your manager

Other advantage included in the package

• Good staff accommodation in shared room (single) or private room (couple)
• Breakfast supplied every day
• Cooked dinner supplied every working day (5 days per week)
• Transport to resort at the beginning of the season and transport back at the end of the season from Geneva airport or local train station
• Parking for one car (on request)
• Liftpass for Les Gets, Morzine and Avoriaz ski resorts
• Ski equipment if required (Skis or Snowboard)
• Being part of our review bonus system, throughout the season, to win prizes with the team
• 15% discount on accommodation and extras for a family and/or friends staying with Mountain & Tradition

Selection Criteria

• You are entitled to work in France (Valid visa or EU Citizen)
• You are happy, friendly, smiley and talkative
• Previous experience in a similar position would be an advantage
• You have a desire to provide amazing customer service; previous hospitality experience would be an advantage
• You have a minimum of basic food service and cleaning skills
• French language skills would be advantage
• You can work as part of a team and independently when needed
• You can perform physically demanding tasks

Staff Accommodation:

This is not your average staff accommodation. At Mountain & Tradition, we know the importance of having a space that is comfortable and practical — a space that you can call your own. It also helps when it's super stylish and modern!

With all the facilities and features that you'll need throughout your stay. Spaces designed with couples and solos in mind.

Central location

Fully-equipped kitchen

2-4 people

500m to ski lifts

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Located in the Alpine Lodge building, right in the very heart of Les Gets village. 400m to the the main Chavannes Express chair lift, 150m from the nearest bar and restaurant. Two bedrooms, and access to a courtyard.

LES PERRIÈRES

Fully-equipped kitchen

3-6 People

300m to ski lift

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An apartment with all the benefits of a full chalet, located on the ground floor of Chalet La Rocade. Three bedrooms, open-plan living space. At 300m from nearest lift, and within a short walk from both a bar and a restaurant.

Applying for a work visa in France:

To be able to work with us, you'll need to make sure you are eligible to work in France on a French contract. Typically, citizens from most European countries do not need a visa however if you are a citizen from outside of the European Union, you will need to pursue the relevant permissions prior to starting work with us.

Following the UK's withdrawal from the EU, UK citizens now require a visa to work in France. Please find below our (hopefully) easy explanation of the steps you'll go through when applying for a visa to work in France as a non-EU citizen.

• UK Citizens

  There are 2 different permits required for you to work in France. You'll need a work permit which we as a company need to apply for, and then you'll need a long-stay visa to be able to live in France, this you'll need to apply for yourself. We will help you along the way as much as we can, but please note we can't do everything for you.

  Step 1

  Once you have been successful in the application process with us, you'll sign our work agreement.

  Step 2

  We will then submit the application for your work permit.

  Step 3

  Once we have the work permit you can apply for your visa by:

  • Completing the France-Visas Form
  • Creating your TLS Contact Account
  • Securing an appointment
  • Going to the appointment
  • Delivering your passport

  You can find more detailed information here, and here.

  Step 4

  Once you have your visa approval, you'll need to send us a copy. You are now 100% ready to work with us in France!

  Step 5

  When you are here with us in France, we'll make an appointment on your behalf at the local French immigration office.

  Step 6

  Once the appointment has been made, we can help you to get there as the immigration office is about an hour drive from Les Gets. At this first appointment, they will give you your temporary visa paperwork.

  Step 7

  You'll then need to go to a second appointment at the immigration office where you'll receive your permanent visa called a “titre de séjour”. This will state the exact dates you can live in France for (a visa can be up to five years)

  There are costs involved when applying for the visa. And when you pick up your permanent titre de séjour, you will also need to pay a local tax.

• Non-EU and non-UK Citizens

  Depending on your nationality and your age, you may be able to benefit from the working-holiday program. This program allows you to visit France for a period of more than three months, and up to one year, with the right to work during that time.

  To be able to apply for a working-holiday visa, your country or territory must have signed an agreement with France. Today, there are 15 countries or territories part of the program, which are listed here.

  You must meet the terms and conditions of the agreement regarding duration of stay and expected financial resources provided for in the agreement. For example, applicants must be, as of the date of request submission, between 18 and 30 years of age (i.e., until the day before their 31st birthday), except for: Argentina, Australia, and Canada where the maximum age is 35 years (up to the date of 36th birthday).

  Australian, Canadian, and Colombian nationals may file their visa application with the visa centre of their choice. Nationals of other countries or territories, must file their application with the visa centre in their country or territory of nationality. To find out if you're eligible and to start the application process, please click here.

How to Apply

Once you've picked your role then we'd love to hear from you. There'll be plenty of opportunity for questions along the way, but please don't hesitate to get in touch if there's anything you'd like to ask before starting the recruitment processes. Once you've decided it's time to apply, our recruitment process is as follows.

Recruitment Timescale

We are now reviewing all applications and we will make a shortlist and get in touch with you! The following stages will follow quickly from there, with everything being wrapped up before the next review stage.

Questions?

Please don't hesitate to get in touch if you have any questions or would like to chat before deciding whether one of our positions is right for you.