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Items for travel to a ski holiday during the Covid-19 pandemic

Covid 19 Information Page Winter 2020-2021

The Current Situation In Resort:

Last updated: 1st February 2021

Although the ski lifts will not be opening, our chalets and Les Gets village are open for winter holidays.

The government of France has announced that all ski lifts will be closed until further notice. The good news though is that our chalets, and Les Gets village, will be open and welcoming guests for those who'd like a winter alpine holiday just without the ski lifts.

Our Accommodation

Our chalets & apartments are open and welcoming guests. We are also running special offers during this time.

Ski Lifts

All Ski Lifts will be closed until further notice. The opening date has not been set as yet, we'll update this page as soon as more information is released.

Activities and Events

Les Gets tourist office has announced that the village will be open for tourists despite the lifts being closed. They will be running a programme of events and many open-air activities will be available like normal. You will find everything you need to know about whats happening in Les Gets around Covid-19 on the official Les Gets Covid page here.

Bars, Restaurants and Apres-Ski

Bars are currently closed. Restaurants are open and offering take-away meals only.

Changes to our Chalet Holidays Winter 2020-2021

Last updated: 1st February 2021

Due to resurgence of COVID-19, and the increased levels of social distancing required, we are unfortunately having to make significant changes to our chalet holidays for winter 2020-2021.

Here is a quick summary of the changes below.

Change #1 - Whole chalet bookings only

We will not be providing shared chalets this winter. We usually sell The Alpine Lodge, our flagship chalet on a room by room basis. For this winter will will only sell it on a whole chalet occupancy basis.

Change #2 - No hosted catered chalets

We will not longer be able to run our traditional catered chalet holidays with chalet hosts in the chalet with you. Instead, we'll be offering our chalets on a self catered basis, and then you can add-on a meal delivery services for the days you would like.The idea here is to remove the close contact a chalet host would bring by being in your chalet for extended periods.

How the meal delivery option works

Our chalets are booked as self-catered, and you can add on meal deliveries for as many days as you would like. We can provide your breakfasts and evening meals. When you arrive in the chalet we'll have stocked it with all the breakfast essentials such as milk, orange juice, cereals, butter, jam and yoghurts. Then each morning we'll deliver freshly baked baguettes, croissants and pain au chocolates. For evening meal you'll get two delicious courses, all full prepared ready for you to pop into the oven, serve and enjoy whenever you would like to eat. We'll do the deliveries each morning and leave it all at your front door to reduce the social contacts.

Your options if your holiday is affected

Firstly, we really are sorry to have to make these changes. We are so very proud if our catered chalet holidays and it's with a heavy heart that we have taken this decision.

If you have booked a catered chalet with us, we will be in touch with you. Your options are:

If you have any questions about your booking with us in the meantime please do get in touch.

Catered Chalet Holidays for Winter 2021-22

Last updated: 1st February 2021

For winter 2021-2022 we are back to running our normal fully catered & hosted chalet holidays.

We have made it easier for you to cancel

Because nobody can predict the future

Nobody ever wants to cancel a ski holiday. But sometimes it's unavoidable. That's why we've created our market-leading FlexiPlus Cancellation Policy, all included in our standard prices. Travel insurance companies are now covering some COVID-19 scenarios but not all. You can now book with confidence knowing that we have your back should things change and you need to postpone or cancel your holiday.

These terms apply to any holiday starting 1st Dec 2020 and after. Complete financial peace of mind, for you and your whole family, even in the times of Covid-19.

Find out more...

Frequently Asked Questions

Last updated: 1st February 2021

Are there special cleaning procedures in place in the company?

Yes. There is a six hour vacancy of the chalet during changeover so we can deep clean and disinfect the chalet. We also regularly disinfect the commonly touched items throughout your stay in our catered chalets such as door handles, light switches and stair banisters.

Do I need to bring my own hand sanitiser?

We have hand sanitisers in all our chalets. We recommend bringing a small bottle with you though for when you are out of the chalet.

Can I wash my mask in the chalet?

Yes, all our properties have access to a washing machine.

Are there rules in place for the public or shared areas in the buildings?

Yes, masks are mandatory in all the shared/public areas of our buildings which may be shared with other accommodations such as the ski rooms, stair cases, hall ways and fitness rooms.

Are there government rules specifying a maximum amount of people allowed in the chalet or minimum space per person?

No, there are no such regulations in France. Our chalets are classed as private spaces. The French government does not have any restrictions in private residences.

Do I have to wear a mask whilst skiing?

The ski lifts are currently closed, but they have said that if ski lifts open then masks will be compulsory when queueing for ski lifts and whilst on ski lifts only. Although Les Gets have not specifically said if a neck warmer/buff will be acceptable, other ski resorts have said such are not acceptable so we recommend keeping a mask with you. Please see the official Les Gets Covid page for details.

Are masks compulsory in the village?

Masks are required when walking around the village. They are also required in any public spaces such as restaurants, shops, bars & the tourist office.

Can I get contaminated out and about in the resort?

Yes, this is possible. Most of the public places, such as restaurants and bars, are following the protocols and recommendations from the French health authorities though later on especially in bars social distancing can be less respected.

Can I get contaminated whilst skiing?

It is a possibility. Here is what the resort are doing to reduce the risks on the ski slopes. Please see the official Les Gets Covid page for more details.

I'm worried about flying. What can I do instead?

Les Gets is only a 9 hr drive from Calais, and it's all motorway until the last 30 minutes. All our chalets have parking. Please see our Getting to Les Gets page for more details about driving to Les Gets.

How can I find out more about what you are doing as a company?

Please do not hesitate to get in touch by phone or email with any questions, we'd be glad to help.

Our top 3 recommendations:

What is Les Gets resort doing?

You will find everything you need to know about whats happening in Les Gets around Covid-19 on the official Les Gets Covid page here.

Les Gets Chalets

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