Covid 19 Information Page Winter 2021-22

Catered Chalet Holidays for Winter 2021-22

Last updated: 1st February 2021

For winter 2021-2022 we are back to running our normal fully catered & hosted chalet holidays.

We have made it easier for you to cancel

Because nobody can predict the future

Nobody ever wants to cancel a ski holiday. But sometimes it's unavoidable. That's why we've created our market-leading FlexiPlus Cancellation Policy, all included in our standard prices. Travel insurance companies are now covering some COVID-19 scenarios but not all. You can now book with confidence knowing that we have your back should things change and you need to postpone or cancel your holiday.

These terms apply to any holiday starting 1st Dec 2020 and after. Complete financial peace of mind, for you and your whole family, even in the times of Covid-19.

Frequently Asked Questions

Last updated: 1st February 2021

Are there special cleaning procedures in place in the company?

Yes. There is a six hour vacancy of the chalet during changeover so we can deep clean and disinfect the chalet. We also regularly disinfect the commonly touched items throughout your stay in our catered chalets such as door handles, light switches and stair banisters.

Do I need to bring my own hand sanitiser?

We have hand sanitisers in all our chalets. We recommend bringing a small bottle with you though for when you are out of the chalet.

Can I wash my mask in the chalet?

Yes, all our properties have access to a washing machine.

Are there rules in place for the public or shared areas in the buildings?

Yes, masks are mandatory in all the shared/public areas of our buildings which may be shared with other accommodations such as the ski rooms, stair cases, hall ways and fitness rooms.

Are there government rules specifying a maximum amount of people allowed in the chalet or minimum space per person?

No, there are no such regulations in France. Our chalets are classed as private spaces. The French government does not have any restrictions in private residences.

Do I have to wear a mask whilst skiing?

The ski lifts are currently closed, but they have said that if ski lifts open then masks will be compulsory when queueing for ski lifts and whilst on ski lifts only. Although Les Gets have not specifically said if a neck warmer/buff will be acceptable, other ski resorts have said such are not acceptable so we recommend keeping a mask with you. Please see the official Les Gets Covid page for details.

Are masks compulsory in the village?

Masks are required when walking around the village. They are also required in any public spaces such as restaurants, shops, bars & the tourist office.

Can I get contaminated out and about in the resort?

Yes, this is possible. Most of the public places, such as restaurants and bars, are following the protocols and recommendations from the French health authorities though later on especially in bars social distancing can be less respected.

Can I get contaminated whilst skiing?

It is a possibility. Here is what the resort are doing to reduce the risks on the ski slopes. Please see the official Les Gets Covid page for more details.

I'm worried about flying. What can I do instead?

Les Gets is only a 9 hr drive from Calais, and it's all motorway until the last 30 minutes. All our chalets have parking. Please see our Getting to Les Gets page for more details about driving to Les Gets.

How can I find out more about what you are doing as a company?

Please do not hesitate to get in touch by phone or email with any questions, we'd be glad to help.

Our top 3 recommendations:

• Bring your own mask (and spares) - It is mandatory to wear a mask on the lifts, in the shared areas of our buildings, in the restaurants and shops, on the transfer and in the airport.
• Stay clear of busy indoor places - there are plenty of outdoor bars and restaurants to enjoy, don't forget to always keep social distancing in mind wherever you go.
• More time on the mountain - Means more fresh air in your lungs.

What is Les Gets resort doing?

You will find everything you need to know about whats happening in Les Gets around Covid-19 on the official Les Gets Covid page here.