As the friendly face of our catered chalets, you will be central to how our guests enjoy their holiday and how they perceive our family business. Natural enthusiasm, a warm presence and a love of customer satisfaction are key. If you feel like this position would match your personality and your existing experience in customer-facing roles, we would love to hear from you!
The full Chalet Host job description is also available to download as a pdf.
We will provide you with a full week of training, after which you will be responsible of looking after the guests in the chalets.
Each day, you will be responsible for the guest's meals (Breakfast, afternoon tea and dinner). Our central kitchen will prepare the more complicated parts (for example, main courses, desserts and cakes), and you will cook/reheat, add on the simpler parts, and serve.
You will also be responsible for the maintenance and cleanliness of the chalet. Please note, a lot of cleaning will be required.
Your working week, throughout the ski season, will vary but on average you’ll work 40 hours.
The agreement will be from 1st of December 2022 until the 16th of April 2023. The rota will be organised at the beginning of the season and if any changes are made you will be notified at the weekly team meeting or by your manager at the earliest convenience (for example somebody is sick, and you need to replace them).
There will be one or two busy days per week, during the guest change over days, in where you’ll work longer hours than others. Certain weeks during the ski season, will be busier than others:
You will provide an excellent level of customer service, in line with our standards
You will host in different chalets during the season in the same resort
You will co-ordinate with our manager, who will oversee your duties and responsibilities
You will need to be flexible
You will cover the days-off of other team members, in different properties or departments, during the season
Over the course of the ski season you will undertake different tasks, within different departments, such as:
This is not your average staff accommodation. At Mountain & Tradition, we know the importance of having a space that is comfortable and practical — a space that you can call your own. It also helps when it's super stylish and modern!
With all the facilities and features that you'll need throughout your stay. Spaces designed with couples and solos in mind.
Located in the Alpine Lodge building, right in the very heart of Les Gets village. 400m to the the main Chavannes Express chair lift, 150m from the nearest bar and restaurant. Two bedrooms, and access to a courtyard.
A dream staff accommodation, traditional Mazot situated only 300m from the Perrieres ski lift with a bus stop right across the road. A shop, a restaurant and a bar all within 100m of the front door. Ideal for a couple.
An apartment with all the benefits of a full chalet, located on the ground floor of Chalet La Rocade. Two bedrooms, open-plan living space. At 300m from nearest lift, and within a short walk from both a bar and a restaurant.
To be able to work with us, you'll need to make sure you are eligible to work in France on a French contract. Typically, citizens from most European countries do not need a visa however if you are a citizen from outside of the European Union, you will need to pursue the relevant permissions prior to starting work with us.
Following the UK's withdrawal from the EU, UK citizens now require a visa to work in France. Please find below our (hopefully) easy explanation of the steps you'll go through when applying for a visa to work in France as a non-EU citizen.
There are 2 different permits required for you to work in France. You'll need a work permit which we as a company need to apply for, and then you'll need a long-stay visa to be able to live in France, this you'll need to apply for yourself. We will help you along the way as much as we can, but please note we can't do everything for you.
Once you have been successful in the application process with us, you'll sign our work agreement.
We will then submit the application for your work permit.
Once we have the work permit you can apply for your visa by:
Once you have your visa approval, you'll need to send us a copy. You are now 100% ready to work with us in France!
When you are here with us in France, we'll make an appointment on your behalf at the local French immigration office.
Once the appointment has been made, we can help you to get there as the immigration office is about an hour drive from Les Gets. At this first appointment, they will give you your temporary visa paperwork.
You'll then need to go to a second appointment at the immigration office where you'll receive your permanent visa called a “titre de séjour”. This will state the exact dates you can live in France for (a visa can be up to five years)
There are costs involved when applying for the visa. Visa fees can be found here. When you pick up your permanent titre de séjour, you will also need to pay a local tax.
Depending on your nationality and your age, you may be able to benefit from the working-holiday program. This program allows you to visit France for a period of more than three months, and up to one year, with the right to work during that time.
To be able to apply for a working-holiday visa, your country or territory must have signed an agreement with France. Today, there are 15 countries or territories part of the program, which are listed here.
You must meet the terms and conditions of the agreement regarding duration of stay and expected financial resources provided for in the agreement. For example, applicants must be, as of the date of request submission, between 18 and 30 years of age (i.e., until the day before their 31st birthday), except for: Argentina, Australia, and Canada where the maximum age is 35 years (up to the date of 36th birthday).
Australian, Canadian, and Colombian nationals may file their visa application with the visa centre of their choice. Nationals of other countries or territories, must file their application with the visa centre in their country or territory of nationality. To find out if you're eligible and to start the application process, pleas click here.
Once you've picked your role then we'd love to hear from you. There'll be plenty of opportunity for questions along the way, but please don't hesitate to get in touch if there's anything you'd like to ask before starting the recruitment processes. Once you've decided it's time to apply, our recruitment process is as follows.
From the 1st August 2022, we will be reviewing all applications every two weeks - we will then make a shortlist and get in touch with you! The following stages will follow quickly from there, with everything being wrapped up before the next review stage.
To begin, please complete the online application form here. If you are applying as a couple or a pair, please submit a separate application form for each applicant.
The next step is a few questions that we'll send over by email. If you could make a little video introducing yourself and answering these questions, then send that back to us.
If we think we might be the right chalet company for you, we will invite you to have a video chat with us, Jana and Raph.
Please don't hesitate to get in touch if you have any questions or would like to chat before deciding whether one of our positions is right for you.