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Mountain and Tradition Staff in Les Gets

Chalet Host in Les Gets Join our 2023-2024 Team

Chalet Host

As the friendly face of our catered chalets, you will be central to how our guests enjoy their holiday and how they perceive our family business. Natural enthusiasm, a warm presence and a love of customer satisfaction are key. If you feel like this position would match your personality and your existing experience in customer-facing roles, we would love to hear from you!

Introduction to the Role

We will provide you with a full week of training, after which you will be responsible for looking after the chalet and the guests in the chalet.

Each day, you will be responsible for the guest's meals (breakfast, afternoon tea and dinner). Our central kitchen will prepare the more complicated parts (for example the main courses, desserts and cakes), and you will cook/reheat, add on the simpler parts, and serve. You will also be responsible for the maintenance and cleanliness of the chalet. Please note, a lot of cleaning will be required.

Your rota will vary throughout the ski season, with certain days (changeover days) and certain weeks (towards the start of the season) being busier than others.

A wide range of opportunities

We understand that each position within our organisation requires a unique set of skills and experiences. That's why we offer junior, senior and team leader levels within each department, allowing individuals to find the perfect fit for their expertise and career goals. Our aim is to ensure that every team member is placed in a role that maximises their potential and allows them to flourish throughout the season.

The specific responsibilities, training, and remuneration associated with each level will be discussed during the application process. We are here to guide you through the process, ensuring that you find the role that best aligns with your capabilities and ambitions.

What we expect of you

Take Pride in your work

We are looking for people to take pride in their work. Those who take satisfaction in a job well done, no matter if it's a job big or small. We are looking for those who can not only maintain our standards but help improve them.

Responsibility & Take your Work Seriously

We are all here because we love being in the mountains, and we want you to enjoy yourself here too. We've worked hard to design enjoyable roles that give you good ski time alongside your work timetable. Whilst we are at work though we expect everyone to take their role seriously. This is not a holiday, and we'd expect all our staff to approach their role in a dedicated and professional manner.

To be Driven and Flexible

As a small company you may be involved in lots of different aspects of the business. You don't need huge experience, but you do need to be enthusiastic to learn and have a will to get stuck into all areas. Being part of a small company is great fun. There can be a lot of different challenges popping up and we are looking for people who enjoy getting stuck into everything, who can think on their feet have a can-do attitude!

The Mountain & Tradition team enjoying some snow time This was a food and beverage research project, honestly This calls for a ski Some days you just gotta stand on a mountain and look off into the distance

What you can expect from us

Please also download and read our Environmental Policy before applying.

Role of the managers, Jana, Raph & Ashleigh

  • Hiring the right people for the right jobs, team members that are able to understand the ethic of the company. To create the right working environment for everybody
  • To provide training that will teach every staff member the skills needed and the level of work that is expected of them
  • Supporting everybody equally in order to achieve their targets and enjoy a better work experience

Company Ethic

  • Taking what we do seriously, always driven to maintain our high standards
  • Ensuring that our guests have a wonderful experience, resulting in 5-star reviews
  • Ensuring that the working environment is a fair, respectful and motivating one for all the team members
  • Creating memorable work and life experiences for all the team members
  • Working in an eco-responsible environment, and agreeing with our environmental policy
  • Respecting personal and company belongings

Salary and Package

  • Salaries starting at €800.00 net depending on the level of responsibility and duration of contract.
  • Multiple bonuses available including being part of our team bonus where prizes are won throughout the season.
  • Contract through the French System which can include French social benefits (Health, Pension, Training funds…)
  • Rota will be provided weekly and if any changes, you will be notified by your manager:
    • 2 days off per week
      • 1 as a full day
      • 1 other given either as 2 half days, another full day or postponed on certain week if necessary
    • 2 days of holidays per month either given through the season as extra time/days off or paid
    • Each day off or holiday not taken at the end of season will be paid 50.00€ net on your last pay
    • The rota is under the responsibility of your manager. We will try to accommodate your preferences regarding days off, but this cannot be guaranteed.

Other advantage included in the package

  • Good staff accommodation in shared room (single) or private room (couple)
  • Breakfast supplied every day
  • Cooked dinner supplied every working day (5 days per week)
  • Transport to resort at the beginning of the season and transport back at the end of the season from Geneva airport or local train station
  • Parking for one car (on request)
  • Liftpass for Les Gets, Morzine and Avoriaz ski resorts
  • Ski equipment if required (Skis or Snowboard)
  • Being part of our review bonus system, throughout the season, to win prizes with the team

Selection Criteria

  • You are happy, friendly, smiley and talkative
  • You have a desire to provide amazing customer service; previous hospitality experience would be advantage
  • You have a minimum of basic food service and cleaning skills
  • You do not see cleaning as chore, you take pride in it and are motivated to do it
  • You can perform physically demanding tasks
  • Ability to speak French would be an advantage
  • You can work as part of a team and independently when needed

Staff Accommodation:

This is not your average staff accommodation. At Mountain & Tradition, we know the importance of having a space that is comfortable and practical — a space that you can call your own. It also helps when it's super stylish and modern!

With all the facilities and features that you'll need throughout your stay. Spaces designed with couples and solos in mind.

Staff accommodation in Les Gets Map of The Alpine Lodge in Les Gets

Central location

Fully-equipped kitchen
2-4 people
500m to ski lifts
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  • Map

Located in the Alpine Lodge building, right in the very heart of Les Gets village. 400m to the the main Chavannes Express chair lift, 150m from the nearest bar and restaurant. Two bedrooms, and access to a courtyard.

La Rocade Ground Floor Apartment in Les Gets Map of Chalet La Rocade in Les Gets


Fully-equipped kitchen
3-6 People
300m to ski lift
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  • Map

An apartment with all the benefits of a full chalet, located on the ground floor of Chalet La Rocade. Three bedrooms, open-plan living space. At 300m from nearest lift, and within a short walk from both a bar and a restaurant.

Staff accommodation Staff accommodation Staff accommodation Staff accommodation Staff accommodation Staff accommodation Staff accommodation Staff accommodation

Applying for a work visa in France:

To be able to work with us, you'll need to make sure you are eligible to work in France on a French contract. Typically, citizens from most European countries do not need a visa however if you are a citizen from outside of the European Union, you will need to pursue the relevant permissions prior to starting work with us.

Following the UK's withdrawal from the EU, UK citizens now require a visa to work in France. Please find below our (hopefully) easy explanation of the steps you'll go through when applying for a visa to work in France as a non-EU citizen.

  • UK Citizens

    There are 2 different permits required for you to work in France. You'll need a work permit which we as a company need to apply for, and then you'll need a long-stay visa to be able to live in France, this you'll need to apply for yourself. We will help you along the way as much as we can, but please note we can't do everything for you.

    Step 1

    Once you have been successful in the application process with us, you'll sign our work agreement.

    Step 2

    We will then submit the application for your work permit.

    Step 3

    Once we have the work permit you can apply for your visa by:

    • Completing the France-Visas Form
    • Creating your TLS Contact Account
    • Securing an appointment
    • Going to the appointment
    • Delivering your passport

    You can find more detailed information here, and here.

    Step 4

    Once you have your visa approval, you'll need to send us a copy. You are now 100% ready to work with us in France!

    Step 5

    When you are here with us in France, we'll make an appointment on your behalf at the local French immigration office.

    Step 6

    Once the appointment has been made, we can help you to get there as the immigration office is about an hour drive from Les Gets. At this first appointment, they will give you your temporary visa paperwork.

    Step 7

    You'll then need to go to a second appointment at the immigration office where you'll receive your permanent visa called a “titre de séjour”. This will state the exact dates you can live in France for (a visa can be up to five years)

    There are costs involved when applying for the visa. And when you pick up your permanent titre de séjour, you will also need to pay a local tax.

  • Non-EU and non-UK Citizens

    Depending on your nationality and your age, you may be able to benefit from the working-holiday program. This program allows you to visit France for a period of more than three months, and up to one year, with the right to work during that time.

    To be able to apply for a working-holiday visa, your country or territory must have signed an agreement with France. Today, there are 15 countries or territories part of the program, which are listed here.

    You must meet the terms and conditions of the agreement regarding duration of stay and expected financial resources provided for in the agreement. For example, applicants must be, as of the date of request submission, between 18 and 30 years of age (i.e., until the day before their 31st birthday), except for: Argentina, Australia, and Canada where the maximum age is 35 years (up to the date of 36th birthday).

    Australian, Canadian, and Colombian nationals may file their visa application with the visa centre of their choice. Nationals of other countries or territories, must file their application with the visa centre in their country or territory of nationality. To find out if you're eligible and to start the application process, please click here.

How to Apply

Once you've picked your role then we'd love to hear from you. There'll be plenty of opportunity for questions along the way, but please don't hesitate to get in touch if there's anything you'd like to ask before starting the recruitment processes. Once you've decided it's time to apply, our recruitment process is as follows.

Recruitment Timescale

We review applications in batches, we will then make a shortlist and get in touch with you! The following stages will follow quickly from there, with everything being wrapped up before the next review stage.

Step 1: Application Form

To begin, please complete the online application form here. If you are applying as a couple or a pair, please submit a separate application form for each applicant.

Step 2: Video Introduction

The next step is a few questions that we'll send over by email. If you could make a little video introducing yourself and answering these questions, then send that back to us.

Step 3: Skype Interview

If we think we might be the right chalet company for you, we will invite you to have a video chat with us, Jana, Ashleigh and Raph.


Please don't hesitate to get in touch if you have any questions or would like to chat before deciding whether one of our positions is right for you.

Let's do it!

If joining us for the winter 2023-2024 season sounds like something you would enjoy, then we'd love to hear from you.

Please also download and read our Environmental Policy before applying.

Apply Now