As the friendly face of our catered chalets, you will be central to how our guests enjoy their holiday and how they perceive our family business. Natural enthusiasm, a warm presence and a love of customer satisfaction are key. If you feel like this position would match your personality and your existing experience in customer-facing roles, we would love to hear from you!
The full Chalet Host job description is also available to download as a pdf.
We will provide you with a full week of training, after which you will be in charge of looking after the guests in our chalets.
Each day, you will be responsible for the guest's meals (Breakfast, afternoon tea and dinner). Our central kitchen will prepare the more complicated parts (for example, main courses, desserts and cakes), and you will reheat, add on the simpler parts, and serve.
You will also be responsible for the maintenance and general cleanliness of the chalet. Please note, a lot of cleaning will be required.
There will be one or two very busy days, per week, during guest change over days. Your working week, throughout the ski season, will vary but on average it will work out at 40 hours.
Providing an excellent level of customer service, in line with our standards
Hosting in different chalets during the season
Co-ordinating with our manager, who will be overseeing your duties and responsibilities
Covering the days-off of other team members, in different properties or departments, during the season. Over the course of the ski season you will be involved in different tasks, within different departments, such as:
Please also download and read our Company Ethic Agreement before applying.
Once you've picked your role then we'd love to hear from you. There'll be plenty of opportunity for questions along the way, but please don't hesitate to get in touch if there's anything you'd like to ask before starting the recruitment processes. Once you've decided it's time to apply, our recruitment process is as follows:
Every two weeks we will review the applications, then we'll make a shortlist and get in touch with you! The following stages will follow quickly from there, with everything being wrapped up before the next review stage.
To begin, please complete the online application form here. If you are applying as a couple or a pair, please submit a separate application form for each applicant.
If we think we're the right chalet company for you, we will invite you to chat with us, Jana and Raph, via Skype.
Please don't hesitate to get in touch if you have any questions or would like to chat before deciding whether one of our positions is right for you.