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Cancellation of a ski holiday

Our Pricing Options

Two Pricing Options for you to pick between

All our standard prices include our FlexiPlus Cancellation Policy, which gives you wonderful benefits such as being full refundable up to 30 day before your holiday, and if any of these covid-19 travel restrictions are in place you can can get a voucher for 100% of what you've paid right up to 1 day before. If, however, you have travel insurance that already gives you all the same benefits you can chose our Saver pricing which gives you a 10% discount but does not have such benefits.

Standard Price

Best for Security & Flexibility
  • FlexiPlus Cancellation Policy Included
  • Marketing leading financial security
  • Same in-resort experience as Saver
  • 100% refundable (inc. deposit) up to 30 days before
  • 100% voucher 1 - 30 days before if any of these COVID-19 travel restrictions are in place

Saver Price

Best for Price
  • FlexiPlus Cancellation Policy NOT Included
  • 10% cheaper
  • Same in-resort experience as Standard
  • Deposit is non-refundable
  • Limited / no refund upon cancellation when fully paid, even due to covid-19 travel restrictions
See Winter Prices

Details of our Standard Price

Includes our FlexiPlus Cancellation Policy

Our Standard Price includes our FlexiPlus Cancellation Policy to give you the maximum peace of mind when you book your ski holiday, with market leading protection if you have to cancel.

Notice of cancellation (days before arrival date) Refund / Voucher % of total holiday cost
30 or more 100% refund, including your deposit
1 to 29

If any of the below Covid-19 related travel restrictions are in place, you can get 100% voucher for everything you've paid us, including your deposit.

  • If any borders are closed so you cannot get to resort.
  • French authorities (either regional or national) require everyone to self-isolate or quarantine on arrival here in resort.
  • Your country's authorities (either regional or national) require everyone to self-isolate or quarantine on arrival home.
  • French authorities instruct us to close our chalets.

If none of the above Covid-19 travel restrictions are in place, you can cancel and get a refund of 60% of your holiday price.

Less than 1 days Full holiday price forfeited

Please read our Terms and Conditions for full details.

Details of our Saver Price

Excludes our FlexiPlus Cancellation Policy

Our saver price is 10% cheaper, but does not include our FlexiPlus Cancellation Policy. It is for those who have travel insurance that already covers all the benefits of our FlexiPlus Cancellation Policy, and are happy that their holiday will be non-refundable even if covid-19 travel restrictions mean you have to cancel.

Notice of cancellation (days before arrival date) Refund % of total holiday price
60 or more Deposit is forfeited
30 to 59 40%
1 to 29 10%
Less than 1 days Full holiday price forfeited

Covid Special: If the French Authorities instruct us to close our chalets due to Covid-19 before your stay, you'll get a voucher for 100% of what you've paid us.

Please read our Terms and Conditions for full details.